Filtex 1965 Distribution s.a.s. keeps and conserves personal data of users in accordance and in conformity with current laws in the area of data protection (The Code on the Protection of Personal Data – Decree Number 196/2003)

Data holders

The holder of the personal data gathered through this Internet site is punctually singled out in the Programme document on security that is drawn up annually. As of today, Filtex 1965 Distribution s.a.s., whose registered office is in Biella (BI), Via Colletta, 13 13811 Andorno Micca (Biella), is responsible for the processing of data, and anyone can refer to the above-mentioned company at any time to exercise his rights against the process holder, according to Article 7 of Decree 196/2003, by sending a request on this matter by post to the following address:

Filtex 1965 Distribution s.a.s. – Via Colletta, 13 13811 Andorno Micca (Biella) – ITALY –
otherwise via email:

Navigation data

When the user visits the e-commerce site, his presence on the site is anonymous.

The IT systems and the software procedure responsible for the functioning of this site acquire, in the normal course of their operation, some personal data whose transmission is implicit in the use of protocols of communication of the internet.

This is information which is not gathered to associate the information to identifiable persons, but which because of its own nature, through elaboration and association with the data held by third parties, leads to the identification of the user. In this data category one finds IP addresses or the domain names of the computer used by the user who connects to the site, the Uniform Resource Identifier (URI) of the requested resource, the time of the request, the method used to submit the request to the servers, the size of the file received in reply, the number code indicating the state of the answer (successful, error, etc.) and other parameters related to the operative system and the information landscape of the user. This data is used only for anonymous statistical purposes regarding the use of the e-commerce site and to control its correct functioning; furthermore, this data is then cancelled after its use.

In the transmission of information containing personal data neither cookies nor “persistent cookies” of any type, in other words, systems that trace users, are used. “Session cookies”, cookies that are not memorised in a persistent way on the user’s computer and that are lost once the browser is closed are not used.

Data provided on a voluntary basis by the user

Personal data of the user is forthcoming by the same user on the e-commerce site only for the “request to be contacted” and used to correspond with the same user. The facultative invitation, done in an explicit and voluntary basis via electronic mail to the indicated addresses on the e-commerce site lead to the successive acquiring of the sender’s address, which is needed to reply to the request, and to other personal data included in the email.

Aim and how information is processed

The processing of acquired data is guided by the following principles: correctness, legality and transparency, and protection of the discretion of the Client and his rights. The data provided by the Client is used exclusively for the aim of the activity of the company. The data will be physically processed either by computer instruments, or by paper or any other useful methods, in conformity with the law.

Nature of granting to third parties and involved subjects

The granting of data to third parties is obligatory for the delivery of services and any eventual refusal to supply the named data may lead to partial continuation or the non-continuation of the commercial relationship. The data may be communicated to subjects external to the Company, such as employees, consultants, representatives, transporters, partners, credit institutions, or other subjects only if strictly related to the implementation of the established commercial relationship.

Rights of the interested party

According to Article 7 of Decree 196/2003, any interested party (whose data is processed by us) is entitled:

  1. To obtain the confirmation that personal data that concerns him exists, even if not yet registered, and the communication in a comprehensible way of such data and its origin, and also the aim and method of processing and the logic applied in case processing is done via electronic instruments.
  1. Obtain the cancellation, the transformation in anonymous way or the blocking of data which does not necessary need to be kept in relation to the aim for which it was acquired and processed;
  1. Obtain the updating, the correction and the supplementing of data;
  1. Opposes, totally or partially, for legitimate reasons, the processing of personal data that concerns him, even though relevant to the aim of collection.